You just had a nice dinner with your friends and are about to get home and you book an Uber, the cab arrives in a few minutes and you get in thinking this is just going to be a normal ride till your destination. But imagine you being harassed by the driver in the middle of the road, that is horrifying right? Aparna Balachander, who is a resident of Bengaluru in Karnataka, took to Twitter to share the nightmarish incident. Aparna got in the cab and had never realized this was going to be a traumatizing experience for her, Aparna heard the driver of her cab talking to his friend and was complaining about how his customers behaved very badly, and suddenly the driver turned back and said to that as an educated women she shouldn’t go out with friends for drinking and should leave work before 7 pm.
Aparna asked the driver to mind his own business which made the driver more furious and he started to abuse Aparna, she immediately pressed the safety button on the Uber Application. Customer Care called the driver instead of Aparna and the driver informed them that she was extremely drunk. Aparna had no other option but to shout so that the customer service could listen to her. The woman on the call finally spoke to Aparna asking her to calm down and also asked her to immediately get down from the cab, she said that they will be providing another cab for her immediately.
The driver asked Aparna to get down immediately and threatened her to tear her clothes. Aparna got down in the middle of nowhere waiting for Uber to send help, but sadly no cab reached to help Aparna, she had to call her friends to help her. All Uber did was return her money which she was least bothered about at that point. Aparna didn’t only raise the issue because she had a horrifying experience but also because of the messed up Safety System of Uber, she said it was terrifying that when the customers press the safety button on the application the call goes to the driver instead of customers. This, not the first time something like this has happened with Uber customers, there have been several incidents of rape and harassment by Uber drivers.